Lance is a huge fan of Bon Jovi and was thrilled to see that they were coming to Kansas City. Last night was the concert and we went along with Lance's dad, Paul, who likes going to concerts also. When we got to our seats we noticed that they were a little steep as you can see from the picture. The seast really weren't accessible for Julie, so Lance and Paul decided to see if there might be something better. Lance talked to an usher who was in a section with handicap accessible seast and he told us to come over because he was pretty sure that it wouldn't be a sell out. We went back and got Julie and settled in for a great night. Little did we know though that the concert actually was sold out and about 10 minutes before the show was to start, we were told that we were going to have to move. Lance decided he would see what customer service could do, not expecting them to be any help at all and for Julie to be sitting in seats that she couldn't get too. We were blown away by what they did though; they found accessible seats for all 3 of us and they were actually much much closer and they didn't charge us any more money for the upgrade. The best part is that we got there before they even started. Here are the pictures that show the difference in the seats. The concert was fantastic and they played all of their hits for 2 1/2 hours and we sang along for every minute. Here are some of the small videos that Lance got.
The seast really weren't accessible for Julie, so Lance and Paul decided to see if there might be something better. Lance talked to an usher who was in a section with handicap accessible seast and he told us to come over because he was pretty sure that it wouldn't be a sell out. We went back and got Julie and settled in for a great night. Little did we know though that the concert actually was sold out and about 10 minutes before the show was to start, we were told that we were going to have to move. Lance decided he would see what customer service could do, not expecting them to be any help at all and for Julie to be sitting in seats that she couldn't get too. We were blown away by what they did though; they found accessible seats for all 3 of us and they were actually much much closer and they didn't charge us any more money for the upgrade. The best part is that we got there before they even started. Here are the pictures that show the difference in the seats.
The concert was fantastic and they played all of their hits for 2 1/2 hours and we sang along for every minute. Here are some of the small videos that Lance got.
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