Entry 115: The Huebner's vs. the cable company

We both love our HD television, but at times our cable company gives us fits. Time Warner cable has been doing tons of updates lately and it seems like whenever they do our box goes nuts and doesn't work. Well that wouldn't have been so bad, except for the fact that Julie's favorite show, The Biggest Loser, started last night which made this a borderline emergency. Lance left school a little early to solve this problem and after 45 minutes on the phone the lady assured him that the problem was fixed and that it would work right in 30 minutes. Lance believed her and went to pick up Julie from work, but when we got home the box still was not fixed. Lance called the cable company again and they told him to bring the box in and trade it for another one. At this point it was 6:00 and the store closed at 7:00 and The Biggest Loser started there also. Once we got to the store, it was obvious that other people were having the same problem and we waited 15 minutes to be seen. We finally got home at 7:00 and when I got the box hooked up it wasn't working like the last one. At this time I found the first hour of The Biggest Loser online and Julie watched it as I began trying to fix the box. An hour and a half later I fixed it and we were able to see the last half hour of the show. Lets just say that the cable company will get a piece of my mind today.